4 Steps to Finding (and Hiring!) the Best CX Employees

Hiring today is a high-stakes game. Talent acquisition teams are expected to deliver standout candidate experiences, meet aggressive hiring goals, and provide strategic insights to the business—a...

Human resources and artificial intelligence (AI) might not seem like an obvious combination. One’s all about people; the other is, well, a machine. But more and more TA and HR pros are finding pr...

Talent acquisition and HR are changing fast. From the rise of AI in hiring to the shift toward flexible work, teams are rethinking how to support employees at every stage of the journey. But in the...