Evolve Complete TA Launch

Professional Services Agreement located at www.jobvite.com/PSA (the “PSA”) between Customer and Employ, Inc. (“Employ”) and is made effective as of the date of last signature (“Effective Date”). Where there is a conflict between this Implementation Schedule and the PSA, this Implementation Schedule will govern. All terms not defined herein shall have the same meaning as set forth in the PSA.

The terms used in this Implementation Schedule shall have the meanings set forth in this PSA. Except as modified below, the terms of the PSA shall remain in full force and effect. Where there is a conflict between this Implementation Schedule and the PSA, this Implementation Schedule will govern. All terms not defined herein shall have the same meaning as set forth in the PSA.

This Implementation Schedule is made effective May 13th, 2024.

1. Description of Services

During the term of this Implementation Schedule, Employ will provide Customer the resources with the required skills to perform the tasks described in the Implementation Schedule (the “Implementation Services”).

1.1. Project Summary

The purpose of the Implementation Services is to implement Jobvite products, a talent relationship management cloud-based software, to the preferred configurations set forth by Customer.

1.2. Project Objectives

Subject to the risks, assumptions and dependencies set forth in the Implementation Schedule, Employ will provide Customer with the Implementation Services to accomplish the following objectives:

Implementation of Jobvite products included in the Evolve Talent Acquisition Complete product suite to agreed upon Customer configuration, subject to deliverable and configuration limits identified in Section 3.
Customer’s legacy data imported to Jobvite.

2. Project Detail

The Evolve Talent Acquisition Complete Launch Implementation Program is a comprehensive collection of services and content designed to match Customer needs based on the size of Customer’s team, organization complexity, and the Employ products being implemented.

3. Deliverables and Configuration Limitations

Employ will complete the configurations described in Exhibit A subject to any limitations defined therein (“Deliverables”). Deliverables will be limited to configuration of Services generally available to Customer in the purchased product. Requests for configurations not generally available are not included under this Implementation Schedule.

This Implementation Schedule will be complete upon the earlier of completion of the maximum Deliverable configuration limits identified in the table below, confirmation of acceptance or ‘go live’ by customer, or in the event that Customer fails to respond to requests for information from Employ for ten (10) business days.

4. Project Timeline

The timeline for the Implementation Program assumes a start date with ten (10) business days of the Effective Date of the Order Form. The estimated timeline has been developed assuming a fixed level of participation by the Customer and is dependent on the availability of Customer team members for the full duration of the project.

The duration of this engagement will be outlined by the project plan which will be created by Customer’s assigned Jobvite resource in conjunction with the Customer. Should the schedule or the project requirements materially change due to the changes or request driven by the Customer, Jobvite will extend the scope of the project through a change order which may require further Customer investment. The estimated duration is expected to not exceed 12 months and is subject to customer dependencies and resource availability.

5. Module Implementation

Jobvite software products are composed of several different product modules that require separate implementation tracks as described in this Section 5. This Implementation Schedule includes the implementation of all modules; however, Customer may choose not to configure certain modules at Customer’s option. Customer’s choice not to complete configuration of all modules will not result in a reduction in fees charged under this Implementation Schedule. Deliverables or tasks not specifically identified in this Implementation Schedule will not be performed as a part of the performance of this Implementation Schedule.

If Customer elects to not implement all modules during initial implementation period, Customer has 12 months from the date when implementation concludes to reengage with their account team and request the remaining modules be implemented. Requests made beyond this 12 month period will result in additional implementation fees.

5.1 Applicant Tracking System (ATS)

Applicant Tracking System streamlines Customer’s Talent Acquisition activities and onboarding with automation and intelligence. This will allow Customer to hire quickly and confidently by automating repetitive, manual processes. Leverage real-time analytics to improve hiring time and turn candidates into productive employees faster.

Applicant Tracking System (ATS) Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery Sessions

· Review and provide Configuration Workbook

· Review, define, and discuss Candidate Workflow, Requisition Settings & Custom Fields, Job Types, Screening Forms, Candidate Custom fields, Dispositions, Video, Interview Evaluations and Invitations, Approval Chains & Communications, Offer Letters, Field Mapping and Integrations, and Compliance forms.

· Configure ATS within configuration limits and iterate as needed.

· Attend the discovery sessions.

· Complete, submit, and approve Configuration workbook.

· Configure ATS if additional work is needed beyond the set configuration limits

· Test ATS and iterate as needed.

5.2 Onboard

Jobvite Onboard enables new hires to become productive quickly, giving them and your recruiters a centralized platform for all onboarding activities.

Onboard Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review and provide Configuration Workbook

· Review, define, and discuss New Hire Portal, Forms, Onboarding tasks, and Onboard process templates.

· Assist with best practice recommendations and providing relevant training materials.

· Configure Onboard module within configuration limits and iterate as needed.

· Attend the discovery sessions.

· Review, define, and discuss New Hire Portal, Forms, Onboarding tasks, and Onboard process templates.

· Complete, submit, and approve Configuration workbook.

· Configure Onboard module if additional work is needed beyond the set configuration limits.

· Test Onboard and iterate as needed.

5.3 Source & CRM

Source and CRM will allow organizations to nurture Customer’s best talent at scale. Source the right talent with the right skills and get ahead of new requisitions with a CRM that ensures Customer have the right talent identified and engaged before Customer’s business needs them.

Source & CRM Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery Sessions.

· Review and provide Configuration Workbook

· Review, define, and discuss platform search capabilities, Auto search, candidate tagging and folder organization, Audience Type and Lifecycle states, custom fields and filters, Talent Network management, and applicant source mapping.

· Configure Source & CRM and iterate as needed.

· Attend the discovery sessions.

· Complete, submit, and approve Configuration workbook.

· Provide ATS source codes (or create and send if needed).

· Test Source & CRM and iterate as needed.

5.4 Apply Workflows

Apply workflow assist with the process of simplifying and streamlining the application process and achieve higher candidate conversion results. Working with Customer’s existing technology, Customer can easily and automatically extract resume and social profile data into Customer’s applicant tracking system.

Apply Workflows Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review and provide Configuration Workbook

· Review, define, and discuss apply workflow components and structure, consent options, privacy agreements, question structure, custom questions and screening forms, and apply workflow branding.

· Configure Apply Workflows and iterate if needed.

· Attend the discovery sessions.

· Review and provide requirements including Configuration Workbook.

· Review, define, and discuss apply workflow components and structure, consent options, privacy agreements, question structure, custom questions and screening forms, and apply workflow branding.

· Test Apply Workflows and iterate if needed.

5.5 Job Broadcast

Job Broadcast is a vehicle of distribution of job requisitions to external Job Boards via Auto Broadcast (No recruiter intervention required), or Selective Broadcast, (recruiter determines requisitions and job boards).

Job Broadcast Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Determine requirements for job feeds to job boards.

· Configure job lists and job feeds within specific formatting guidelines for Job Boards.

· Configure Job Broadcast and iterate as needed.

· Attend the discovery sessions.

· Review and provide requirements including a list of required job boards, points of contact, and confirm contract details.

· Test Job Broadcast and iterate as needed.

5.6 Career Site

Career sites attract job seekers and make compelling first impressions – with relevant, targeted content and easy job search and apply process. Visitors can filter the most relevant roles based on attributes Customer define, and experience personalized content with job recommendations based on Customer’s interests while using AI to help guide candidates to find the right opportunities.

Career Site Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead Kickoff meeting.

· Review project details, timelines, and Requirements Documentation.

· Discuss configuration requirements including site templates, branding guidelines, site navigation, layout, job search facets, job list filters, job custom fields, and other set up options.

· Configure Career Site and iterate as needed.

· Attend Kickoff meeting.

· Review and provide Requirement Documentation.

· Provide configuration requirements including site template or mock-up, company branding guidelines, site navigation, layout, job search facets, job list filters, job custom fields, and other set up options.

· Test Career Site and iterate as needed.

5.7 Intelligent Messaging

Intelligent Messaging is our next generation texting widget that lives at the bottom right corner of all Evolve ATS screens and serves as Customer’s gateway to begin or continue any text-based candidate conversations. This will remove the need to focus on Customer’s email inbox and have one-to-one or one-to-many recruitment text messages that empower candidates to send quick responses at Customer’s convenience.

Intelligent Messaging Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review, discuss, and provide Configuration Checklist.

· Discuss configuration requirements including question templates and message templates, access to resources, Chrome Extension requirements, and discuss licensing.

· Configure Intelligent Messaging and iterate as needed.

· Attend discovery sessions.

· Review and provide requirements including Configuration Checklist.

· Provide configuration requirements including question templates and message templates, access to resources, Chrome Extension requirements, and discuss licensing.

· Test Intelligent Messaging and iterate as needed.

5.8 Internal Mobility

Empowers Customer to understand which of Customer’s employees are looking for Customer’s next role and which roles they would be a good fit for, helping Customer’s best performers find Customer’s next role internally.

Internal Mobility Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review, discuss, and provide Internal Mobility Checklist.

· Discuss configuration requirements including apply workflow, branding, email templates and other key areas of set up.

· Configure Internal Mobility and iterate as needed.

· Attend discovery sessions.

· Review and provide requirements including Internal Mobility Checklist.

· Discuss configuration requirements including apply workflow, branding, email templates and other key areas of set up.

· Test Internal Mobility and iterate as needed.

5.9 Employee Referrals

Harness the social capital of Customer’s employees to attract the highest quality talent. Employee referrals are considered the best way to hire as they reduce cost-to-hire and time-to-hire and are proven to attract employees who stay longer and perform better.

Employee Referral Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review, discuss, and provide Referral Configuration Checklist.

· Discuss configuration requirements including settings, notifications, incentive groups, eligibility rules, and other key areas of set up.

· Configure Employee Referral and iterate as needed.

· Attend discovery sessions.

· Review and provide requirements including Referral Configuration Checklist.

· Provide configuration requirements including settings, notifications, incentive groups, eligibility rules, and other key areas of set up.

· Test Employee Referral and iterate as needed.

5.10 Agency Portal

Jobvite’s Agency Portal allows Customer’s organization the ability to manage key relationships while actively managing costs and having better visibility into Customer’s agency spend. With the ability to easily send jobs to specific agencies, approve candidate submissions, and report on critical metrics, the Agency Portal not only improves visibility of costs but provides process efficiency and communication.

Agency Portal Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review, discuss, and provide Agency Portal Checklist.

· Discuss configuration requirements including agency lists, apply workflow, settings, emails notifications, source tracking, and other key areas of set up.

· Configure Agency Portal and iterate as needed.

· Attend discovery sessions.

· Review and provide requirements including Agency Portal Checklist.

· Discuss configuration requirements including agency lists, apply workflow, settings, emails notifications, source tracking, and other key areas of set up.

· Test Agency Portal and iterate as needed.

5.11 Career Chat Bot

Career Chat Bot enables organizations to increase candidate engagement and provide a call to action for them to do things like apply for jobs or join talent networks. This functionality will assist candidates with finding a job that matches Customer’s criteria, learn more about Customer’s company culture, explore benefits, or find other valuable information.

Career Chat Bot Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Review and document all requirements including initial greeting, question and answers, search behavior, look and feel using CSS) and other critical content (URLs, text, other).

· Configure Career Chat Bot and iterate as needed.

· Attend discovery sessions.

· Review and provide requirements including initial greeting, question and answers, search behavior, look and feel using CSS) and other critical content (URLs, text, other).

· Test configuration of Chat Bot and iterate as needed.

5.12 Zero Click Intelligent Sourcing (ZCIS)

Zero Click Intelligent Sourcing is an automated sourcing solution that leverages AI powered candidate matching to rank candidates and identify a list of top prospects found in a Customers Jobvite Source & CRM capability. Benefits to this feature include saving a recruiter time, limited maintenance (set it and forget it), improved candidate quality and experience, leverages Customer’s CRM and candidate pools, and saves job advertising costs.

Zero Click Intelligent Sourcing (ZCIS) Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Gather and document all requirements including email template, job list information, determine a “from” user account to be used for email communications.

· Configure ZCIS and iterate as needed.

· Attend discovery session.

· Provide requirements including email templates (Customer can use existing ZCIS default), job list information, and determine “from” email address.

· Test ZCIS and iterate as needed.

*If using auto invite, a new API user must be created for ZCIS only and distinct from any other API user.

5.13 Diversity, Equity, and Inclusion (DE&I)

Jobvite’s Diversity, Equity, and Inclusion Solution helps employers attract, engage, and convert a more diverse pipeline of talent and assist in reducing unconscious bias during the candidate resume review process. Includes Job Description Grader and Bias Blocker.

Diversity, Equity, and Inclusion (DE&I) Roles and Responsibilities

Jobvite

Customer

· Coordinate and lead discovery sessions.

· Gather and document all requirements including Bias Blocker configuration options, Content, and Engagement offerings.

· Configure DE&I and iterate as needed.

· Attend discovery session.

· Provide all requirements and documentation as needed.

· Test DE&I and iterate as needed.

5.14 Single Sign On (SSO)

Single sign-on (SSO) is an authentication method that enables users to securely authenticate access with multiple applications and websites by using just one set of credentials. Jobvite works with most traditional authentication methods including Azure, ADFS, OKTA, Halogen, and other providers.

Single Sign On (SSO) Roles and Responsibilities

Jobvite

Customer

· Provide Customer SSO requirements via email.

· Create SP Meta data, loads IDP Metadata, and configure SSO.

· Troubleshoot as needed.

· Customer to provide External key (entity ID), Redirect/Sign out URL, and IDP metadata (XML format).

· Customer to provide Company ID and Encrypted Company ID, and API key (if not available Jobvite can create).

· Customer creates test user in testing environment and accept email invite.

· Customer test and confirm SSO is working.

· Troubleshoot as needed.

5.15 Data Exchange

Data Exchange allows 3rd parties to connect to the data repository securely accessing only Customer’s data for BI.

Data Exchange Roles and Responsibilities

Jobvite

Customer

· Provide appropriate set up documentation for Data Exchange including Set Instructions, Data Dictionary & ERD Diagram, and sample queries.

· Review set up documentation and configure Data Exchange.

· If additional assistance is required, a discussion can be scheduled with the Jobvite technical Team through Customer’s Jobvite Project Manager.

6. Location

Employ will provide the Implementation Services remotely.

7. Assumptions

Customer will be responsible for confirming and ensuring the participation of Customer resources as needed.
If the project start date is delayed by Customer for any reason Customer understands that Employ’s ability to staff the engagement and meet the estimated duration and completion date could be at risk.
If Customer cannot make necessary resources available or meet set completion dates, Employ reserves the right to revisit and revise the project’s completion date and approach to completing the project.
Customer will allocate resources to shadow training sessions to develop the required skills necessary to host subsequent training sessions for Customer employees as necessary.

Exhibit A:

Deliverable Limits and Definitions

ATS
*Deliverable*	*Configuration Limit*	*Description*
Custom User Roles	2	A client specified user type that has configurable permissions so that different roles can have different access to system functionality
Workflow	5	The process a candidate is moved through by the recruitment team after submitting an application. This can include steps such as recruiter review, hiring manager review, interviewing, offer, etc. Customers can build different workflows for different review and interview processes depending on the type of position.
Interview Evaluations – Interview Sets	3	A collection of information that helps rate an applicant during the interview process that includes things like experience, technical acumen, and other areas that help assess the individual skillset and performance of the person being interviewed.
Screening Forms	4	A form consisting of questions that can be used to ask requisition-specific questions during the application phase or can be used by individuals during an interview process to help qualify a candidate.
Categories	1 File Upload	The assignment of jobs into a job family or category that is used to drive segmentation on the career site, job broadcast, etc. Examples include: Administrative, Nursing, Finance, Human Resources, etc. Information must be provided by Customer to Employ in a spreadsheet or CSV file for upload.
Departments	1 File Upload	The specific organizational unit for a specific function such as Sales, Engineering, Marketing, etc. Information must be provided by Customer to Employ in a spreadsheet or CSV file for upload.
Candidate Dispositions	1 File Upload	A step during the interview process that represents a milestone or workflow step. Examples include resume screen, phone screen, not interested, not qualified, etc. Information must be provided by Customer to Employ in a spreadsheet or CSV file for upload.
Apply Forms	1	The application form can consist of standard candidate fields such as name, address, contact information, custom questions, or screening forms to address requisition/position-specific questions
Locations	1 File Upload	A list of physical buildings like offices, plants, stores, or other company facilities. Normally a city or town. Information must be provided by Customer to Employ in a spreadsheet or CSV file for upload.
Offer Letter Template	4	A email or document that contains the details of the offer presented to a candidate. This can include information such as job title, salary, start date, benefits, etc.
Approval Chains	1 Build and 2 Revisions	The process that accepts or approves a request for a job requisition or job offer for individuals or teams within an organization. An example of an approval for a Job Requisition could starts with the Vice President of Sales, and if approved, would be sent to Finance, if approved, then sent to CEO, and then review by HR before officially being approved.
Communication Templates	10	An email or document that includes information to candidate or applicant to provide information.
Field Mapping Files	3 File Uploads	A file to set parent-child relationships between fields on a requisition, i.e. the selection of a value within a parent field will result in a pre-populated value(s) within the child field.
Offer Forms	2	A collection of information used to offer a job to an applicant. This detail normally includes start date, compensation, job title, benefits, and other information within a job offer.
Requisition Forms	2	A document that includes the specific details for hiring a new employee. Normally includes job title, job descriptions, department, and other critical information for hiring for a specific role.
Onboarding
Deliverable	Configuration Limit	Description
Custom User Roles	2	A client specified user type that has configurable permissions so that different roles can have different access to system functionality
Forms	3	An electronic document that captures information during the onboarding process.
Task Templates	3	Task templates are the building blocks of process templates. Task templates define the structure of a task.
New Hire Portal	1	A centralized location for a new hire to review forms, actions, and information.
Onboard Process Template	1	A set of defined tasks for an onboarding process. It defines how to onboard a specific type of new hire or what an onboarding plan for a new hire looks like
Recruitment Marketing CRM
Deliverable	Configuration Limit	Description
Tags	50	A candidate identifier that can be used in keyword searches. Tags can be standardized for a company (recommended) or can be open for recruiters to add their own.
Email Templates	5	An email template that can be personalized and used for outward communication to candidates and prospects.
Audience Type	10	Classification of candidates into groups that can be used for future CRM and engagement. A candidate can belong to multiple audience such as key talent (job families or geophraphical areas) and strategic audiences (veterans and military, students and interns, etc.). Audience type will be automated by using the Customer’s ATS integration with this package.
Lifecycle State	5	The relationship that a candidate has with your organization. These could include employee referrals, internal employees, alumni, the contingent workforce, and past applicants. At any given time, a candidate has a single lifecycle. Life Cycle will be automated using the Customer’s ATS integration with this package.
Custom Fields	5	A client specific data element that gets captured with the SCRM. Custom fields can be visible on the candidate profile and can be configured as a CRM filter.
Custom Filters	5	A search filter created from a custom field. This allows users to search your talent pool based on information obtained via a custom field.
Talent Network	3	A method for passive candidates to express interest in future opportunities or the desire to learn more about your organization. The Talent Network form allows them to submit their contact information, resume, and answer questions regarding their preferences, such as job families of geographical locations.
Custom User Roles	3	A client specified user type that has configurable permissions so that different roles can have different access to system functionality.
Source Map/Custom Sources	7	Number of custom sources for your talent pool to track the origin of each candidate, i.e. resume databases, on-site events, etc.
Recruitment Marketing CWS
Deliverable	Configuration Limit	Description
Email Templates	4	A email that can be used for different purposes to communicate to an applicant.
Total Number of CWS Included	2	· An organization’s home page · Content pages (limit listed below) · Job Search pages, Job Details pages, and the ability for job seekers to search, review, and apply to open jobs · Job Notifications for job seekers to set up alerts for new positions matching their search criteria · The option to activate Google Job Search Career Websites requiring additional languages, in addition to English, will require a separately scoped statement of work.
Search Facets	2	Configuration of search facets includes: · Category · State · City Two (2) additional custom fields can be selected as search facets (examples: facility name, job status, or position type)
Content Pages	15	Configuration of additional content web pages that provide specific information to web users regarding various aspects of your organization
Recruitment Marketing Apply Workflow
Deliverable	Configuration Limit	Description
Apply Workflows	4	A series of steps or process that a job seeker takes when applying to a specific set of jobs. The steps, fields, questions, and text are configurable. Apply workflows requiring additional languages, in additional to English, will require a separately scoped statement of work.
Recruitment Marketing Job Broadcast A connection established between a customer’s Jobvite instance and an external job board to post or advertise open requisitions. All packages with Job Broadcast enabled will include the ability to utilize Jobvite’s standard broadcast connections with a pre-determined list of free job boards.
Deliverable	Configuration Limit	Description
Job Lists	5	A list of jobs based on particular data/rules (standard and custom fields) to be used for specific purposes, including career site, job distribution or broadcast, agency, referral incentives, or sourcing.
Broadcast Connections	5	Additional connections to a job broadcast sites, in addition to the included free job boards. Customers must choose from a job board that already has an existing integration with Jobvite and an independent contract with that vendor may be required.
Recruitment Marketing Intelligent Messaging
Deliverable	Configuration Limit	Description
Messages	15	A library of templated messages, resources, links, etc. that can be easily accessed to communicate to candidates via text message. This includes 1 to 1 and 1 to Many.
Keyword chatbot	1	Configure candidate initiated inbound text with a keyword, logic-based, automated Q&A based on configured questions.
Recruitment Marketing Internal Mobility
Deliverable	Configuration Limit	Description
Stages	Standard	Highlights the status of job seekers in the pipeline.
Custom Fields	20	A client specific data element that gets captured within the candidate profile. Custom fields can be configured as a filter within Internal Mobility to assist with identification of internal candidates who meet search criteria
Recruitment Marketing Referrals
Deliverable	Configuration Limit	Description
Referral Process (Workflows)	2	A series of up to eight (8) steps that a person takes when referring an applicant to a specific job.
Incentive Groups	3	A mechanism of grouping open requisitions, position types, etc. based on the type of incentive offered if a candidate is referred for employment. Jobs that belong to a particular group are assigned the specified incentive.
Agency Portal
Deliverable	Configuration Limit	Description
Agency Information	10	The information tied to an agency including name, location, agency code, etc.

Project Management Hours
Team Member	Hours	Description
ATS Functional Project Manager	100	Dedicated time with an ATS subject matter expert to complete all discovery and requirement sessions, complete system configurations, and provide guidance on best practice set up.
Recruitment Marketing Project Manager	130	Dedicated time with a Recruitment Marketing subject matter expert to complete all discovery and requirement sessions, complete system configurations, and provide guidance on best practice set up.
Web Developer	75	Time reserved with a web development resource to develop Customer’s submitted website design, complete adjustments during the UAT period, and provide go-live support.
Project Manager	40	Dedicated Project Manager to assist with project governance, project plan maintenance, weekly updates, and monitoring of key milestones.

Project Management hours will also be used for project kick-off, project plan management, UAT coordination, and other needs as required. In the event additional implementation hours are needed, Customer can elect to purchase an additional package of hours or opt to complete configurations on their own where applicable. These hours will not be impacted in the event Jobvite must complete additional troubleshooting or configuration due to Jobvite product issues or limitations.