RM CX Launch Plus

This Implementation Schedule (“Implementation Schedule”) is subject to the terms and conditions of the Professional Services Agreement located at www.jobvite.com/PSA (the “PSA”) between Customer and Employ, Inc. (“Employ”) and is made effective as of the date of last signature (“Effective Date”). Where there is a conflict between this Implementation Schedule and the PSA, this Implementation Schedule will govern. All terms not defined herein shall have the same meaning as set forth in the PSA.

The terms used in this Implementation Schedule shall have the meanings set forth in this PSA. Except as modified below, the terms of the PSA shall remain in full force and effect. Where there is a conflict between this Implementation Schedule and the PSA, this Implementation Schedule will govern. All terms not defined herein shall have the same meaning as set forth in the PSA.

This Implementation Schedule is made effective May 13th, 2024.

1. Description of Services

During the term of this Implementation Schedule, Employ will provide Customer the resources with the required skills to perform the tasks described in the Implementation Schedule (the “Implementation Services”).

1.1. Project Summary

The purpose of the Implementation Services is to implement Jobvite products, a talent relationship management cloud-based software, to the preferred configurations set forth by Customer. 

1.2. Project Objectives

Subject to the risks, assumptions and dependencies set forth in the Implementation Schedule, Employ will provide Customer with the Implementation Services to accomplish the following objectives:

Implementation of Jobvite products included in the Evolve Talent Acquisition Complete product suite to agreed upon Customer configuration, subject to deliverable and configuration limits identified in Section 3.
Customer’s legacy data imported to Jobvite.

2. Project Detail

The Evolve Recruitment Marketing CX Launch Plus Implementation Program is a comprehensive collection of services and content designed to match Customer needs based on the size of Customer’s team, organization complexity, and the Employ products being implemented.

3. Deliverables and Configuration Limitations

Employ will complete the configurations described in Exhibit A subject to any limitations defined therein (“Deliverables”). Deliverables will be limited to configuration of Services generally available to Customer in the purchased product. Requests for configurations not generally available are not included under this Implementation Schedule.

This Implementation Schedule will be complete upon the earlier of completion of the maximum Deliverable configuration limits identified in the table below, confirmation of acceptance or ‘go live’ by customer, or in the event that Customer fails to respond to requests for information from Employ for ten (10) business days.

4. Project Timeline

The timeline for the Implementation Program assumes a start date with ten (10) business days of the Effective Date of the Order Form. The estimated timeline has been developed assuming a fixed level of participation by the Customer and is dependent on the availability of Customer team members for the full duration of the project.

The duration of this engagement will be outlined by the project plan which will be created by Customer’s assigned Jobvite resource in conjunction with the Customer. Should the schedule or the project requirements materially change due to the changes or request driven by the Customer, Jobvite will extend the scope of the project through a change order which may require further Customer investment. The estimated duration is expected to not exceed 6 months and is subject to customer dependencies and resource availability.

5. Module Implementation

Jobvite software products are composed of several different product modules that require separate implementation tracks as described in this Section 5. This Implementation Schedule includes the implementation of all modules; however, Customer may choose not to configure certain modules at Customer’s option. Customer’s choice not to complete configuration of all modules will not result in a reduction in fees charged under this Implementation Schedule. Deliverables or tasks not specifically identified in this Implementation Schedule will not be performed as a part of the performance of this Implementation Schedule.

If Customer elects to not implement all modules during initial implementation period, Customer has 12 months from the date when implementation concludes to reengage with their account team and request the remaining modules be implemented. Requests made beyond this 12 month period will result in additional implementation fees.

5.1 Career Site

Career sites attract job seekers and make compelling first impressions – with relevant, targeted content and easy job search and apply process. Visitors can filter the most relevant roles based on attributes Customer define, and experience personalized content with job recommendations based on Customer’s interests while using AI to help guide candidates to find the right opportunities.

Career Site Roles and Responsibilities

Jobvite	Customer
Coordinate and lead Kickoff meeting. Review project details, timelines, and Requirements Documentation. Discuss configuration requirements including site templates, branding guidelines, site navigation, layout, job search facets, job list filters, job custom fields, and other set up options. Configure Career Site and iterate as needed.	Attend Kickoff meeting. Review and provide Requirement Documentation. Provide configuration requirements including site template or mock-up, company branding guidelines, site navigation, layout, job search facets, job list filters, job custom fields, and other set up options. Test Career Site and iterate as needed.

5.2 Apply Workflows

Apply workflow assist with the process of simplifying and streamlining the application process and achieve higher candidate conversion results. Working with Customer’s existing technology, Customer can easily and automatically extract resume and social profile data into Customer’s applicant tracking system.

Apply Workflows Roles and Responsibilities

Jobvite	Customer
Coordinate and lead discovery sessions. Review and provide Configuration Workbook Review, define, and discuss apply workflow components and structure, consent options, privacy agreements, question structure, custom questions and screening forms, and apply workflow branding. Configure Apply Workflows and iterate if needed.	Attend the discovery sessions. Review and provide requirements including Configuration Workbook. Review, define, and discuss apply workflow components and structure, consent options, privacy agreements, question structure, custom questions and screening forms, and apply workflow branding. Test Apply Workflows and iterate if needed.

5.3 Job Broadcast

Job Broadcast is a vehicle of distribution of job requisitions to external Job Boards via Auto Broadcast (No recruiter intervention required), or Selective Broadcast, (recruiter determines requisitions and job boards).

Job Broadcast Roles and Responsibilities

Jobvite

Customer

Coordinate and lead discovery sessions.
Determine requirements for job feeds to job boards.
Configure job lists and job feeds within specific formatting guidelines for Job Boards.
Configure Job Broadcast and iterate as needed.

Attend the discovery sessions.
Review and provide requirements including a list of required job boards, points of contact, and confirm contract details.
Test Job Broadcast and iterate as needed.

5.4 Intelligent Messaging

Intelligent Messaging is our next generation texting widget that lives at the bottom right corner of all Evolve ATS screens and serves as Customer’s gateway to begin or continue any text-based candidate conversations. This will remove the need to focus on Customer’s email inbox and have one-to-one or one-to-many recruitment text messages that empower candidates to send quick responses at Customer’s convenience.

Intelligent Messaging Roles and Responsibilities

Jobvite	Customer
Coordinate and lead discovery sessions. Review, discuss, and provide Configuration Checklist. Discuss configuration requirements including question templates and message templates, access to resources, Chrome Extension requirements, and discuss licensing. Configure Intelligent Messaging and iterate as needed.	Attend discovery sessions. Review and provide requirements including Configuration Checklist. Provide configuration requirements including question templates and message templates, access to resources, Chrome Extension requirements, and discuss licensing. Test Intelligent Messaging and iterate as needed.

5.5 Career Chat Bot

Career Chat Bot enables organizations to increase candidate engagement and provide a call to action for them to do things like apply for jobs or join talent networks. This functionality will assist candidates with finding a job that matches Customer’s criteria, learn more about Customer’s company culture, explore benefits, or find other valuable information.

Career Chat Bot Roles and Responsibilities

Jobvite	Customer
Coordinate and lead discovery sessions. Review and document all requirements including initial greeting, question and answers, search behavior, look and feel using CSS) and other critical content (URLs, text, other). Configure Career Chat Bot and iterate as needed.	Attend discovery sessions. Review, and provide requirements including initial greeting, question and answers, search behavior, look and feel using CSS) and other critical content (URLs, text, other). Test configuration of Chat Bot and iterate as needed.

5.6 Single Sign On (SSO)

Single sign-on (SSO) is an authentication method that enables users to securely authenticate access with multiple applications and websites by using just one set of credentials. Jobvite works with most traditional authentication methods including Azure, ADFS, OKTA, Halogen, and other providers.

Single Sign On (SSO) Roles and Responsibilities

Jobvite

Customer

Provide Customer SSO requirements via email.
Create SP Meta data, loads IDP Metadata, and configure SSO.
Troubleshoot as needed.

Customer to provide External key (entity ID), Redirect/Sign out URL, and IDP metadata (XML format).
Customer to provide Company ID and Encrypted Company ID, and API key (if not available Jobvite can create).
Customer creates test user in testing environment and accept email invite.
Customer test and confirm SSO is working.
Troubleshoot as needed.

5.7 Data Exchange

Data Exchange provides the ability for 3rd parties to connect to the data repository securely accessing only Customer’s data for BI.

Data Exchange Roles and Responsibilities

Jobvite	Customer
Provide appropriate set up documentation for Data Exchange including Set Instructions, Data Dictionary & ERD Diagram, and sample queries.	Review set up documentation and configure Data Exchange. If additional assistance is required, a discussion can be scheduled with the Jobvite technical Team through Customer’s Jobvite Project Manager.

6. Location

Employ will provide the Implementation Services remotely.

7. Assumptions

Customer will be responsible for confirming and ensuring the participation of Customer resources as needed.
If the project start date is delayed by Customer for any reason Customer understands that Employ’s ability to staff the engagement and meet the estimated duration and completion date could be at risk.
If Customer cannot make necessary resources available or meet set completion dates, Employ reserves the right to revisit and revise the project’s completion date and approach to completing the project.
Customer will allocate resources to shadow training sessions to develop the required skills necessary to host subsequent training sessions for Customer employees as necessary.

Exhibit A:

Deliverable Limits and Definitions

Recruitment Marketing CWS
Deliverable	Configuration Limit	Description
Email Templates	4	A email that can be used for different purposes to communicate to an applicant.
Total Number of CWS Included	2	An organization’s home page Content pages (limit listed below) Job Search pages, Job Details pages, and the ability for job seekers to search, review, and apply to open jobs Job Notifications for job seekers to set up alerts for new positions matching their search criteria The option to activate Google Job Search Career Websites requiring additional languages, in addition to English, will require a separately scoped statement of work.
Content Pages	15	Configuration of additional content web pages that provide specific information to web users regarding various aspects of your organization
Recruitment Marketing Apply Workflow
Deliverable	Configuration Limit	Description
Apply Workflows	5	A series of steps or process that a job seeker takes when applying to a specific set of jobs. The steps, fields, questions, and text are configurable. Apply workflows requiring additional languages, in additional to English, will require a separately scoped statement of work.
Recruitment Marketing Job Broadcast A connection established between a customer’s Jobvite instance and an external job board to post or advertise open requisitions. All packages with Job Broadcast enabled will include the ability to utilize Jobvite’s standard broadcast connections with a pre-determined list of free job boards.
Deliverable	Configuration Limit	Description
Job Lists	5	A list of jobs based on particular data/rules (standard and custom fields) to be used for specific purposes, including career site, job distribution or broadcast, agency, referral incentives, or sourcing.
Broadcast Connections	5	Additional connections to a job broadcast sites, in addition to the included free job boards. Customers must choose from a job board that already has an existing integration with Jobvite and an independent contract with that vendor may be required.
Recruitment Marketing Intelligent Messaging
Deliverable	Configuration Limit	Description
Messages	15	A library of templated messages, resources, links, etc. that can be easily accessed to communicate to candidates via text message. This includes 1 to 1 and 1 to Many.
Keyword chatbot	1	Configure candidate initiated inbound text with a keyword, logic-based, automated Q&A based on configured questions.

Project Management Hours
Team Member	Hours	Description
Recruitment Marketing Project Manager	80	Dedicated time with a Recruitment Marketing subject matter expert to complete all discovery and requirement sessions, complete system configurations, and provide guidance on best practice set up.
Web Developer	100	Time reserved with a web development resource to develop Customer’s submitted website design, complete adjustments during the UAT period, and provide go-live support.

Project Management hours will also be used for project kick-off, project plan management, UAT coordination, and other needs as required. In the event additional implementation hours are needed, Customer can elect to purchase an additional package of hours or opt to complete configurations on their own where applicable. These hours will not be impacted in the event Jobvite must complete additional troubleshooting or configuration due to Jobvite product issues or limitations.